Privacy Policy

We collect personal details you provide when engaging our home renovation and design services, including your name, project preferences, design briefs, and material selections needed to plan and execute your renovation.

Collected information is used solely to design, plan, and deliver renovation projects, prepare custom design proposals, source materials, and communicate project updates throughout the build lifecycle.

Photographs, measurements, and structural assessments of your property are kept strictly confidential and used only for the purpose of delivering your renovation. Site documentation is never shared without explicit written consent.

All custom design drawings, mood boards, 3D renderings, and creative concepts developed for your project remain the intellectual property of Premium Home Care Assist and are treated as confidential client work until project handover.

Only the minimum information required — such as site access details and scope of work — is shared with vetted subcontractors, tradespeople, and specialists involved in executing your renovation.

Before-and-after project photography may be used in our portfolio and marketing materials only after receiving your written approval. You may decline usage at any time without affecting your project.

Order details for materials, fixtures, and furnishings are shared with trusted suppliers solely to fulfill your project. Suppliers are contractually bound to protect this information and not use it for unrelated marketing.

Payment processing is handled through secure, encrypted third-party gateways. We do not store full card numbers or banking credentials on our servers. Invoices and transaction records are retained per standard accounting practice.

Property records, permit applications, and inspection documentation required for renovation compliance are submitted only to relevant municipal authorities and retained as part of your project file for warranty purposes.

Our website uses cookies to understand visitor preferences, improve browsing experience, and analyze which design content resonates with our audience. You can disable cookies in your browser without losing access to site features.

All client files — including design plans, contracts, and project correspondence — are stored on encrypted servers with multi-layer access controls. Digital backups are maintained securely, and physical documents are kept in restricted-access archives.

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights regarding your renovation project records, simply notify our studio team and we will process your request promptly.